Frequently Asked Questions
Everything you need to know about your Staze Beauty journey.
Are your beauty products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Staze Beauty products are 100% cruelty-free and vegan-friendly, containing no animal-derived ingredients.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for cosmetics?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If your item arrived damaged, please contact our support team immediately.
Do you offer international shipping?
Currently, Staze Beauty ships to the United States, Canada, and the UK. We are working on expanding our delivery zones to more countries soon.
How can I check if a product is right for my skin type?
Each product page includes a detailed 'Ingredients' and 'Skin Type' guide. We recommend performing a patch test before full application, especially for those with sensitive skin.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.